RMSRetail Management Solutions
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Artificial Intelligence

AI at every step of retail

The RMS platform doesn't just "have" AI — it is built around it: mAI. From voice ordering at the table and plate reading at the gate, to natural-language shift scheduling, collective-agreement monitoring in payroll planning, and the business's AI financial advisor.

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Where the AI works

One intelligence — mAI — across fifteen products

mAI Estia logomAI Estia

Voice ordering in Greek

The waiter speaks the order and the AI recognises items, quantities and modifiers — even offline, with no internet connection.

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mAI Loyalty logomAI Loyalty

AI Copilot, journeys & analytics

A conversational voice assistant for merchants, a nudge engine that uses weather, sports and local events, AI video offers, and natural-language analytics.

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mAI Customer logomAI Customer

AI licence-plate recognition

The camera detects and reads the vehicle's plate in real time (on-device AI) and automatically records the entry in the AADE Digital Client Registry.

See mAI Customer →
mAI Order logomAI Order

AI suggestions & voice support

The customer describes what they want and the AI suggests products from the store's catalog — with conversational voice support in the storefront.

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🎫mAI Pass

AI digital card design

Describe the card in one sentence ("a gold VIP card for a coffee shop") and the AI produces a ready, valid design for Apple & Google Wallet.

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mAI Retail logomAI Retail

Voice automations at the till

Voice product search, quantity and customer entry in Greek, with spoken answers back to the operator.

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mAI Staff logomAI Staff

Shift scheduling in natural language

"Build next week's schedule, keep costs low, don't put Maria on Tuesday" — and the AI produces an explainable schedule with scores and a justification for every shift.

See mAI Staff →
💶mAI Payroll

AI payroll-cost forecasting

The AI monitors labour legislation and collective agreements, spots upcoming changes to staff cost and surfaces their financial impact early — with what-if scenarios for every decision.

See mAI Payroll →
📊mAI CFO

An AI financial advisor with citations

Financial analysis from myDATA, cash-flow forecasting and answers that cite the Government Gazette — the numbers always come from a deterministic engine, never from the LLM.

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📅mAI Booking

AI dining experience for reservations

The AI Sommelier designs a personalised menu, wine pairing and experience for every reservation — always from the restaurant's real catalog.

See mAI Booking →
💬mAI Engage

AI replies on social, with a human in the loop

The AI analyses every comment (sentiment, intent, risk) and drafts a reply in your brand voice, grounded in your business knowledge — but it never publishes on its own: a policy engine decides and you approve.

See mAI Engage →
🎓mAI SkillTwin

AI training simulations with consequences

Live AI characters (an angry customer, a POS outage, an overbooking) drill your staff on real situations — with explainable scoring, evidence from the transcript and coaching, all grounded in your own procedures.

See mAI SkillTwin →
Our approach

AI that works for the store

01

AI in the flow of work

We don't bolt a chatbot on the side — intelligence goes where the work happens: order taking, the till, the camera, the design tool.

02

Works offline too

Voice recognition at the table and plate reading at the gate run on-device — no dependence on the store's connection.

03

Humans decide

AI Copilot suggestions only run after approval. The AI proposes; the business decides.

04

Greek, natively

Voice, understanding and content generation work in Greek — from speaking an order to querying your analytics.

See RMS AI in action

Book a walkthrough and try voice ordering, the AI Copilot and natural-language analytics — with your own data.

Request a demoSee the platform