Digital Employee for Calls & Customers
mAI Agent
Picks up the phone and books the table
mAI Agent is a digital employee for your business. The restaurant phone rings, it answers in Greek and takes the booking. If the caller is a tourist, it speaks their language: Greek, English, German, French, Spanish, Russian or Albanian. It learns from your own documents, such as the price list and the FAQ. It connects to your calendar and apps through tools that you approve. When it does not know something, it says so and passes the call to a person. Every call is recorded, with a transcript and a summary.
Everything you need in mAI Agent
Answers the phone, in seven languages
Picks up the call and speaks Greek, English, German, French, Spanish, Russian or Albanian. It can switch language during the call. If the caller interrupts mid-sentence, it stops and listens.
Learns from your documents
Upload PDFs with prices, opening hours and FAQs. It answers from them. If it cannot find something, it says so.
Books appointments and tables
Checks availability, then books, changes and cancels in Google Calendar, Microsoft 365 or mAI Booking.
Takes orders
For delivery and pickup: finds the items in your price list, reads the order back and sends it to mAI Order.
Takes a message or hands over to a person
Outside opening hours it takes a name, number and reason and notifies you. On difficult calls it transfers to a colleague.
Does only what you allow
It uses only approved tools. Sensitive actions need approval, and every action is logged.
Logging and testing
You see the length, transcript, summary and cost of each call. You test it in the browser before you switch it on.
Platform
- ▹ Admin Web (React)
- ▹ SIP telephony (Asterisk)
Who it's for
- ▹ Restaurants & cafés
- ▹ Retail stores
- ▹ Clinics, salons & offices
- ▹ Businesses with many calls