Loyalty & Customer Relationship
mAI Loyalty
Loyalty & customer engagement platform
mAI Loyalty is an enterprise loyalty platform that lets businesses and groups issue and manage their own loyalty tokens. Customers collect points, redeem them for discounts and transfer tokens between partner stores. The platform integrates with POS systems, supports prepaid product cards and offers AI-driven engagement automations.
The app: mAI Loyalty
Everything you need in mAI Loyalty
Points & tokens
Collect, redeem and transfer tokens with configurable reward rates and expiry rules.
Multi-merchant groups
A shared token namespace under one group, with independent or unified currency.
Prepaid cards
E.g. "10 coffees" with unit balance tracking mapped per item.
QR & digital wallet
Pay/reward via QR and passes in Apple Wallet & Google Wallet (through mAI Pass).
AI customer journeys
A nudge engine using real-world signals (weather, sports, local events): win-back, repeat-visit, segmentation & frequency caps.
AI Copilot with voice
A conversational assistant for admins & merchants: suggests actions, creates offers and AI video offers — with approval before execution.
AI analytics
Ask in natural language ("which stores grew in May?") and the AI produces the query and the chart.
Platform
- ▹ Flutter app (customers)
- ▹ React Admin (Web)
- ▹ Node.js + Supabase API
Who it's for
- ▹ Retail chains & franchises
- ▹ Hospitality groups
- ▹ Independent stores
- ▹ Marketing & central admin teams